Guests at Al Mas Palace are assured a comfortable and vibrant stay. This 5 star luxury hotel enjoys a breathtaking view of the Red Sea in all its splendour and harmony of colours. The hotel overlooks the city lagoon next to a beautiful man-made lake with lush green gardens and mini golf course. The Al Mas Palace provides its guests with everything needed to enjoy an incredibly relaxing holiday or one full of activities and fun. Guests can enjoy the facilities of all of the Golden City Hotels and a shuttle bus is available to transfer guests between the hotels.

The hotel consists of one main building and 5 bungalows, each with 2 floors, for a total of 276 rooms. There are 56 commecting rooms. All rooms include satellite-plasma TV & radio, air-conditioning, bathrooms feature a bathtub, weighing scale, bathrobes, telephone and hair dryer, mini fridge, internet access and safe deposit box. All first floor rooms have a terrace and second floor rooms have a balcony.

The hotel offers Panorama main restaurant serving international cuisine, Pergola Sea Rock Restaurant, Sinai Bar (all inclusive), Cafe Trorroire (all inclusive), Beach bar (all inclusive) and Lounge bar in the lobby.

Services and facilities include 24 hour room and concierge service, multilingual staff, laundry service (extra), bank (09.00- 12.00 and 18.0021.00, conference facilities, internet cafe, limousine service, beauty salon, Lobby shops, doctor (on request), tour & travel desk, babysitting (on request), main swimming pool (not heated), Aqua Park Golden 5 (09:00-sunset, free for all guests of Golden 5 city hotels) including 5 slides, 1 heated swimming pool, 3 heated pools for children with slides, sandy area for children with slides and 2 all inclusive bars, Cable car (extra charge) from the main building of Paradise to the beach, Disco, kids club, private car park, yacht marina, 1000 metres of beach with free umbrellas, towels and mattresses, water & sport centre (extra charge), diving centre (extra charge), health club (extra charge), dancing fountain show, motorized train, tennis courts, table tennis and mini golf.